Product warranty and eligibility
The consolidated policy and product eligibility schedule are awaiting approval. Please request the applicable written terms for your selected product codes before relying on a warranty designation.
The LUMI PRO collection name does not establish a ten-year warranty. Lifetime, spare-part availability and warranty coverage are separate.
Warranty and aftersales enquiry
Provide the product code, purchase or project reference, installation conditions and issue details. Ask about applicable territory, components, remedies and the claims process.
Contact aftersales